Summary
Building a cloud team is a complex challenge that requires more than just technical expertise. As cloud adoption matures, organizations must evolve their staffing models to support scale, governance, and innovation. This report outlines the essential and extended roles needed to support cloud centers of excellence (CCOEs), cloud platform teams, and cloud business offices (CBOs). Drawing from Forrester’s research, we identify the key responsibilities, unexpected value, and hiring guidance for each role. Whether you’re forming a small, agile team or scaling a large enterprise cloud function, this guide will help you hire with clarity and confidence.
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